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‎03-07-2019 05:44 PM

HP Recommended
Product: OMEN X 900-150qt
Operating System: Microsoft Windows 10 (64-bit)

Everty time I turn the PC on I get a blue screen, telling me that the PC ran into a problem and needs to restart. I already contacted Windows and tried to boot in safe mode (couldn't access the advanced startup menu), tried to reset with a fresh copy of Windows 10 (wouldn't boot), and I was told it may be a hardware problem. I have all the necessary specs and just want to use my computer again. The stop code displayed onscreen is "WHEA_UNCORRECTABLE_ERROR".

1 REPLY 1

‎03-07-2019 06:23 PM

HP Recommended

UPDATE: Occasionally a blue screen will appear with the text "UNEXPECTED KERNEL MODE TRAP" upon restart, but the PC will restart shortly and revert back to the old message.

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