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‎08-04-2022 04:39 AM

HP Recommended
Product: OMEN Laptop - 15-ek0909nz
Operating System: Microsoft Windows 10 (64-bit)

Hey, I'm reaching constant 40-50 degrees in Idle, even in the first minutes after booting. My fans are noisy in idle and as soon as I do something that needs a bit more performance, they start to get loud. Could this be a thermal paste problem? Any thoughts? 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-07-2022 05:16 AM - edited ‎08-07-2022 05:17 AM

HP Recommended

Hello, I applied new thermal paste and the temperatures are now ~40c in idle. The fans are running quiet and everything works fine. Thanks for your support! 

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3 REPLIES 3

‎08-04-2022 10:59 AM

HP Recommended

Hello @OMEN_15_CPU 

 

Sorry to hear that you are having problems ... and I would like to help you.

Your <idle> temperatur is ok depending what background tasks are running...

 

Try ...

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.11 Rev.A13.2 MBMay 23, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

 

(2) Reboot

(3) Install/Update

Intel Chipset Installation Utility and Driver

10.1.31.2 Rev.A0.5 MBNov 17, 2020Download

Intel Management Engine Interface (MEI) Driver

2108.100.0.1053 Rev.A17.2 MBAug 27, 2021Download

Intel Serial IO Driver

30.100.2020.7 Rev.A0.8 MBNov 17, 2020Download

Intel Thunderbolt Controller Driver

1.41.1094.0 Rev.A29.9 MBMay 16, 2021Download

 

(4) Reboot and test again ... 

(5) Please report your results

1 person found this reply helpful
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‎08-07-2022 05:16 AM - edited ‎08-07-2022 05:17 AM

HP Recommended

Hello, I applied new thermal paste and the temperatures are now ~40c in idle. The fans are running quiet and everything works fine. Thanks for your support! 

1 person found this reply helpful
Was this reply helpful? Yes No

‎08-07-2022 10:43 AM

HP Recommended

Great to hear ...

 

Good luck

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