• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
Locked

‎05-25-2024 08:36 AM

HP Recommended
Product: OMEN 16 Gaming Laptop 16-xd0001na - NVIDIA® GeForce RTX™ 4060
Operating System: Microsoft Windows 11

Hello,

Both on one day. Laptop did an automatic Bios update, and on the same day I have updated GeForce drivers and updated the game Microsoft Flight Simulator.

 

i found out that when I play the game it freeze unable to click anywhere in the window my only option is to restart the laptop. 
I uninstalled the game and tried to reinstall however even the download application freezes. I am not too sure what the issue is. If it is a BIOS issue or Drivers or a game problem.

 

please ask for any more details I will try my best to answer them.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.