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MrSnicks
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Message 1 of 4
379
Flag Post

HP Omen 870-213w no post with 2 dimms

‎05-04-2018 02:50 PM

HP Recommended
Product: HP Omen 870-213w
Operating System: Microsoft Windows 10 (64-bit)

Unable to boot my HP Omen 870-213w  with 2 sticks of the following:

 

G.SKILL Ripjaws 4 Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM 2133 (PC4 17000)

 

Boots fine with either stick in the 1st slot (left) but not with both sticks in each slot.

 

I get 3 long beeps + 3 short beeps and no POST.

 

Again, boots fine with either stick in the first slot, but not with both together.

 

Please advise.

3 REPLIES 3
old_geekster
Level 15
Level 15
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Message 2 of 4
Flag Post

‎05-04-2018 08:25 PM

HP Recommended

@MrSnicks, welcome to the forum.

 

Here is a guide titled Memory Module Replacement Instructions.  According to the guide the member sticks should be 240-pin and 1.5V.  This could be your problem.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


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MrSnicks
Author
New member
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Message 3 of 4
Flag Post

‎05-05-2018 05:34 AM

HP Recommended

Are you sure?  I found this doc

 

https://support.hp.com/us-en/document/c05577988  for the 870-213w which says

 

Memory upgrade information

  • Dual channel (one DIMM per channel) memory architecture
  • Two DDR4 UDIMM (288-pin) sockets
  • Supports PC4-17000 (DDR4-2133)
  • Supports 4 GB and 8 GB UDIMMs

 

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old_geekster
Level 15
Level 15
23,976 23,635 2,748 9,796
Message 4 of 4
Flag Post

‎05-05-2018 08:57 PM

HP Recommended

@MrSnicks, it appears that there is a discrepancy in the HP specs.  I suggest that you contact G.Skill's Tech Support for help.  They are the experts on their products and should be able to tell you what is wrong.




Signature:


HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

Custom build: Corsair 750D Airflow (Full Tower); MSI MEG Z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; Corsair Vengeance Pro 3200 memory ( 32 GB ); MSI RTX 2080 Gaming X Trio video card; MSI GH70 Immerse LED Headset; 3- Corsair QL140 RGB Fans w/Commander Pro and Lighting Node Core; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7855 AIO


**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

I am not an HP employee.


0 Kudos
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