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- HP Community
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- Re: HP Omen 870-224 Problems
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04-14-2021 01:03 PM
My Omen desktop won't read another HDD, I have it all connected, sata is to 3 on the Odense2-k, does the motherboard just not read more than one?
04-14-2021 07:27 PM
@Tebon , welcome to the Community.
Do you have a SATA data cable connected to the HDD, as well as, the SATA power cable from the PSU?
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
04-15-2021 05:02 PM
Thank you for the additional information, @Tebon!
A long or short DST failure is telling you that HDD has failed. Therefore, it will not work no matter what you do.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-10-2021 04:18 PM
I suggest contacting the manufacturer's Tech Support to see if they can help you. You may have received a HDD that was DOA.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-17-2021 11:33 AM
Thank you for the additional information, @Tebon!
I suggest disconnecting the optical drive from the SATA port on the motherboard. Use this port to connect the new hard drive to see if it is recognized. Then, connect the optical drive to the SATA port that is not showing in the BIOS to see if it works. If not, there is no way that you can enable it.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
05-17-2021 05:45 PM
Okay so I have everything hooked up, and in the bios I saw 'device config.' And it just said sata0 1.0 tb (my failing seagate) and the cd-rom, so maybe the hard drive is dead, but it's done this before on a 2.5" drive so I put it to the USB 3.0 on the board and it saw it, maybe I should do that with this new one?
05-17-2021 07:23 PM
@Tebon wrote:Okay so I have everything hooked up, and in the bios I saw 'device config.' And it just said sata0 1.0 tb (my failing seagate) and the cd-rom, so maybe the hard drive is dead, but it's done this before on a 2.5" drive so I put it to the USB 3.0 on the board and it saw it, maybe I should do that with this new one?
Yes, give it a try to see if the new drive responds. If you don't have one, here is a very useful device for testing and using drives as backup: https://www.amazon.com/Adapter-Cable-Converter-Drives-Solid/dp/B073SXTY64/ref=asc_df_B073SXTY64/?tag...
I have one of them and use it all of the time.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!