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defygames
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Flag Post

HP Omen Command Center

‎12-08-2019 09:23 AM

HP Recommended
Product: OMEN by HP Desktop PC 880-p0xx
Operating System: Microsoft Windows 10 (64-bit)

Hello, i am having an issue with Omen Command Center Rewards. Today i had received a notification that i won the $50 Best Buy Sweepstakes but when i clicked on the notification i was redirected the the command center and then all of the sudden got a message "We were unable to create your rewards account. Please try again later." I'm not sure why this happened but i would like to collect the reward i won so if i can get a HP team member to help me resolve this i would greatly appreciate it !

 

 

~ Jeffrey

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Photoray002
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Message 2 of 2
Flag Post

‎12-10-2019 05:18 PM

HP Recommended

Hello @defygames 

The Omen Rewards is handled by a separate company.

I am instructed to have you email winfinite-support@versussystems.com to get assistance with the rewards.

Let us know if you still have issues.

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