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beverly_kills
New member
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Message 1 of 3
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HP Omen Monitor Static

HP Recommended
HP OMEN 25 Z7Y57A9
Microsoft Windows 10 (64-bit)

At first I experienced some issues but realized my computer wasn't set to 144 hz and that resolved many of them, but I'm still experiencing this kind of static.

 

I have it connected to my PC via display port and I've updated the drivers via Nvidia. Still no help.

Is this a defect? I just want to know if it's something I can resolve without returning it.

 

This is my build-

Processor :: Intel® Core™ i5-9400F Processor (6x 2.90GHz/9MB L3 Cache)
Processor Cooling :: iBUYPOWER 120mm RGB Liquid Cooling System
Memory :: 8GB [8GB x 1] DDR4-2666MHz ADATA
Storage :: 480GB ADATA SU650 SSD
Video Card :: GIGABYTE OC GeForce GTX 1660 - 6GB GDDR5 (VR-Ready)
Motherboard :: ASUS TUF B360M-Plus Gaming S with WiFi
Monitor: HP OMEN 25 Z7Y57A9

2 REPLIES 2
Photoray002
Level 15
12,679 9,523 1,309 2,556
Message 2 of 3
Flag Post
HP Recommended

Hello @beverly_kills 

 

If you can, connect the monitor to another computer and see if the issue persists. If so, I would take the monitor back to the store for a replacement. If you don't have anything to connect to it, the store might be able to test if for you. Use the cable you have also, if possible. The cable might be failing too.

On that same note, if you can test the computer with another monitor and if it does it, its an issue with the computer.

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beverly_kills
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HP Recommended

Sadly I don't have another monitor, or cable, or computer to test it with.

I bought it off Newegg, not at a store so I'm not sure any store I can get to would be able to help me.

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