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02-12-2020 12:33 PM
How exactly do we know if our email sent is a valid entry to get the game? I sent a pdf of the receipt and wrote down the serial number and sent to email@example.com... Is that it?
02-14-2020 03:03 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you want to know how to avail the free game offer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you contact support and they will assist you in this regard.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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