• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve the Stuttering During Gameplay with OMEN AI on OMEN MAX 16 Click here to view the instructions!
Locked

‎10-20-2022 12:14 AM

HP Recommended
Product: OMEN by HP 40L Gaming Desktop PC GT21-0000i (392G2AV)
Operating System: Microsoft Windows 11

Hello Omen Users, I have bought an Omen desktop a few days ago and I have been experiencing start-up and gaming hub problems since a few days. I have been backtracking of what I have been doing, hardware & software wise, and I have finally found the culprit who causes the non-start-up, bitlocker requests, gaming hub not starting or working.

 

Problem: HP delivers the Omen with a Microsoft Protection package and within this Microsoft protection package, called Windows Security, there is a feature set called Device Security. Within this feature set, when you go to settings, there are 2 features named "Memory Integrity" and "Memory Access Protection". My recommendation: DO NOT TURN ON THESE FEATURES ! These features create havoc and cause all sorts of start-up and apps problems. I have turned them off and my new Omen works like a charm 😉

 

In Short: If you have Omen desktop start-up problems and Gaming Hub problems? Stop the Microsoft Features Memory Integrity and Memory Access Protection in the  Microsoft Security application. These 2 features are in the Device Security Folder, when you click on "go to settings".

 

Happy Gaming and Working 😉

 

 

 

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.