• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎03-26-2024 04:00 AM - last edited on ‎04-02-2024 12:03 PM by Retired

HP Recommended

My desktop has been experiencing freezing and the only thing that starts it up again is unplugging (not even power button works). It seems to happen almost exclusively when idle and I’ve tried all kinds of diagnostic tests to no avail. I’ve found some forum posts of similar issues but none with a clear solution to the issue. If anyone can help out and needs any more information on my pc/the issues occurring I would very much appreciate you reaching out. I’d like to avoid going to a pc repair shop for my wallet’s sake as my warranty is out of date

Category:
1 REPLY 1

‎03-26-2024 11:16 AM - edited ‎03-26-2024 11:17 AM

HP Recommended

@g1omaa , welcome to the Community.

 

I suggest that you test the power supply unit (PSU).  This is a symptom of a failing PSU.  Also, it could be caused by the processor or memory.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.