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‎10-16-2023 02:46 PM

HP Recommended
Product: HP Pavilion Gaming Desktop PC TG01-2000a (2Z6E2AV)
Operating System: Microsoft Windows 11

Hello, I have had my HP Pavilion Gaming Desktop for over a year with no issues. Recently, I came to my computer and noticed it was stuck on the HP logo and was frozen. I restarted the computer and the same error ocurred. After many repetitions of this, I looked online and I performed a Hard Reset, then updated the BIOS. This worked for a few weeks, but now I am running into the same issue. I tried updating the BIOS, but it still didn't work. I also ran a few quick tests, which showed that everything was OK, and it even started up, but after I restarted my computer it once again froze. I opened the computer and reseated the RAM, but this did not help. Is there anything else I can try?

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1 REPLY 1

‎12-11-2023 02:50 PM

HP Recommended

Still having this issue

 

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