@LtSpoon1975 I would try going into Device Manager, uninstalling the drivers for the USB ports in question and then re-installing them by restarting the device for generic drivers, to try to fix the issue.
If that does not work, I would get a flashlight and look in the reverb's USB port to see if there is any clear physical damage to the ports, as it doesn't work on two different devices, I suggest you check this first and then do the above steps if there aren't any physical damages as such.
That said, Also, check with a working USB port on the computer, ensure an alternate USB 3.0 device works on that port before you check the reverb on it.
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