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‎10-27-2023 01:21 AM

HP Recommended
Product: U28

I have a U28 Monitor that I connect to an iPad Pro via USB-C.

Yesterday the connection stopped working but I was able to reconnect using Displayport.

Today the Displayport connection stopped working.

I’ve tried rebooting the Monitor, iPad and tried a new lead - nothing works.

However, I AM able to connect to my iPad with a different monitor so I know the lead and iPad are OK.

I saw on a previous thread that if you unplugged the monitor from the mains then plugged it back in that the problem goes away. So I tried this and yes - the problem went away and I’m again able to connect the monitor to the iPad.

But this can only be a workaround - not a permanent solution.

Can anyone help?

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Accepted Solutions

‎10-30-2023 07:24 AM

HP Recommended

Does nobody ever reply to posts on this forum - so bad. Update - HP U28 has now lost connection to my external speakers. I have no choice but to return this monitor

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‎10-30-2023 07:24 AM

HP Recommended

Does nobody ever reply to posts on this forum - so bad. Update - HP U28 has now lost connection to my external speakers. I have no choice but to return this monitor

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