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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

This was finally fixed in a BIOS update today! 

HP Recommended

Must be different model than mine, I don't have any bios updates available. I even went to hp site to verify and my board hanna 8876 doesn't appear to have any new updates. 

 

Out of curiosity how did you get the update? windows update or you went to hp site to find this update?

HP Recommended

The BIOS update was showing in the HP Support Assistant app

HP Recommended

Have no clue what you are refering to update on windows site ?  Went to HP site to update .....

HP Recommended

There are multiple motherboards out there for omen 30L/25L it's possible maybe you have one, like mine, that doesn't have an available bios update at the moment.

 

I actually didn't know this app existed, seems better than trying to search on hp site for updates, that could be a night mare and lead to more issues.

HP Recommended

It's been going on since March and it's still going on in September

HP Recommended

Hi,

I was facing the same problem with my freshly bought Omen 30L... after searching all the forums and web, trying all the different methods and talking to the HP support with no success i finally found the solution to the "not waking up from sleep mode problem" AND the "setting Hyper X Fury lights in Omen Gaming Hub not available warning" 

 

The steps i took:

1. Open Windows Settings -> Updates and Security

2. Press the advanced alternatives options

3. Turn on "get updates for other microsoft products when i update windows"

4. Go back one step and search for updates

5. There will show up optional updates there

6. Expand the updates and there should be something called "HP Firmware", instal it and everything else that might had shown up.

7. Computer will restart and go in to a BIOS update screen, let it finish the install

8. After starting back up, login and test your fixed computer 

 

I could after the fact also remember ths working for one other guy in a reddit post. but without mentioning all the steps to find the "HP Firmeware" update. Also note that the HP Support Assistant did NOT find this update, and support guy mentioned that i was on the latest BIOS update and had to wait... 

 

If this solves it for you, mark it as solution and try to share it in another forum so that someone more can get the needed help for these annoying problems on new and fresh PCs. 

 

MY PC:

HP Omen 30L

AMD Ryzen 7

RTX 3080

HP Recommended

Still The Same After All Your Suggestions, Thank-You for trying ^5

HP Recommended

For me same how "Paul Cathcart". HP Support Assistant report the BIOS update and then the problem was solved.

Now it´s OK.

 

HP support thanks for the update.

HP Recommended

ScreenHunter_02 Sep. 28 10.40.jpg

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