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‎04-25-2023 01:22 PM

HP Recommended

Turned on my beatstudio all in one. Computer and i am getting an error mag 3f1 please run the hard disk test but when I do that it shows SMART CHECK: NOT INSTALLED & LONG DST: NOT INSTALLED what do I need to do to get this computer running again 

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1 REPLY 1

‎04-27-2023 07:34 PM

HP Recommended

@Lmn328 , welcome to the Community.

 

This error message is telling you that your hard drive has failed.  The only solution is to replace it.  Hopefully, you had a backup or your data is lost.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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