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‎09-24-2020 03:55 AM

HP Recommended
Product: hp omen 880-191
Operating System: Microsoft Windows 10 (64-bit)

Hello, I need someone to help me with my pc, Ive been getting this 3f5 hard disk error, everytime I start up my pc theres a blue box saying “Hard disk error 3f5” , I have to wait every day 5 hours just for it to boot, and when it boots it stutters and doesnt show any hard disk, I’d be very great full if someone helps me 

 

 

 

Thanks.

1 REPLY 1

‎09-24-2020 11:31 AM

HP Recommended

@Mj576 , welcome to the forum.

 

This error message is telling you that your hard drive has failed.  The only solution is to replace it.  If don't have a backup of your personal data it will be lost.  You can test the hard drive using SMART from the BIOS.  Here is a guide: https://www.support.hp.com/us-en/document/c00386164

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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