• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎02-10-2020 07:57 AM

HP Recommended

Hello, why on your capture Legacy is enable and secure boot disable?? You can try disable Legacy and enable secure boot?? 

If you have the same error, you can try to make the test with F2 and tell me what is your results. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No

‎02-11-2020 06:41 AM

HP Recommended

It's passed the test but still giving me error 

Was this reply helpful? Yes No

‎02-11-2020 08:15 AM

HP Recommended

do i need to have original hard drive plugged in 

 

Was this reply helpful? Yes No

‎02-13-2020 05:42 AM

HP Recommended

Hello, you can test if you have the original drive but I think you will to boot into it. 

 

Your Windows system is it up to date?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.