cancel
Showing results for 
Search instead for 
Did you mean: 
R_Baker117
New member
2 1 0 0
Message 1 of 4
299
Flag Post

Solved!

How do I reach HP support to get help with a hardware problem

HP Recommended
Omen 875-1023 Desktop
Microsoft Windows 10 (64-bit)

Simple question. 

I've got a 4 month old Omen 875-1023 desktop that has been working just great. This week, when I powered it on, within a few seconds the fans quickly jumped to full speed and there was a brief message on screen that the unit was overheating and within about 30 seconds overall, it went into auto shutdown before finishing boot up. After looking inside the case, everything looked normal - all visible fans were operating and no cables appeared disconnected. With only a few weeks of use, there is no internal dust buildup; therefore, I'm guessing this may be a liquid cooling system problem.

What is the process for contacting HP support to get this resolved?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 2 of 4
Flag Post
HP Recommended
0 Kudos
3 REPLIES 3
Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 2 of 4
Flag Post
HP Recommended
0 Kudos
R_Baker117
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Perfect - Thanks for the quick reply.

0 Kudos
Lil_Boy_Blue
Level 12
7,692 7,654 332 704
Message 4 of 4
Flag Post
HP Recommended

Prego.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation