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‎07-13-2021 10:28 PM

HP Recommended
Product: Omen 25l desktop gt12
Operating System: Microsoft Windows 10 (64-bit)

I recently bought the Pc works great but I wanted to upgrade the memory I went and bought the Corsair ddr4  2x16gb memory chips but my pc won’t dectect them , any solutions ? Or did I buy the wrong product ? 

Category:
2 REPLIES 2

‎07-13-2021 11:06 PM

HP Recommended

@Jeremyb01 

 

What is your Omen 25l desktop gt12  ? Please use the following link to find out

 

          https://support.hp.com/au-en/document/bph07555

 

Regards.

BH
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‎07-13-2021 11:41 PM

HP Recommended

Device name : desktop -KES2Q9O

Processor: INTEL(R) Core (TM) i5-10400CPU @2.90. GHz

Installed Ram: 8.00 GB (7.87 usable) 

DEVICE ID : 2BC02BED-2F23-4EID-942A1BD894AD819A

PRODUCT ID: 00325-821793066-AAOOEM

STYSRM TYPE:  64-bit operating system x64 based processor 

 

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