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Omen 30L
Microsoft Windows 10 (64-bit)

I've owned my Omen 30L (Windows 10 22H2, CPU is an intel i9 10850k) a few years now and every couple of months I have this issue where the CPU throttles its clock speed down to a sluggish ~800 MHz while in use (when the CPU load reaches or exceeds about 25%, normally runs at 3.6 GHz). Normally editing my power plan has been enough to resolve this problem in the past, but the issue persists this time. Called support and used the online virtual assistant and both proved to be useless. Does anyone know how to disable the CPU throttling permanently so that I can resolve this issue for good? I've read something about editing the settings in the BIOS but do not know where to navigate or which setting I'm specifically looking for.

12 REPLIES 12
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@TimeWolf92,

 

Welcome to our peer-to-peer HP Community Forum!

 

I would try out the "ultimate performance" power plan.

 

Type cmd in your Windows search bar.  Right-click on the Command Prompt App and left-click on "Run as administrator", and then "Yes" to confirm.

 

Copy/paste/enter the following command:

 

powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61

 

Then exit out, and type in edit power plan in your Windows search bar and choose Power Options to find the ultimate performance plan.  Switch to the new power plan.

 

Let's see if this works for you.

 

Kind Regards,

 

NonSequitur777


HP Recommended

@NonSequitur777 I appreciate the power plan. Have it set up now. Unfortunately it has not solved the throttling issue I'm experiencing as the CPU is still dropping to ~800 MHz speed with CPU loads of 25% or more. 

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@TimeWolf92,

 

OK, please try this low-hanging fruit: 🔧 How to Optimize Windows 10 For GAMING & Performance in 2019 The Ultimate Updated GUIDE - YouTube.

 

Though slightly dated, this is one of the best W10/W11 optimization instructional videos available via YouTube.

 

One thing: at some point Panjo says to enter seven F's: that is supposed to be eight (8) F's.  Do lower case f's. You'll see what I mean.

 

Kind Regards,

 

NonSequitur777


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@NonSequitur777 Unfortunately this did not work for me either. 

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@TimeWolf92,

 

Looked at this again, and the only reason I can think of for your i9-10850K to throttle down, is because of high thermals.  In other words, it's heating up too fast, and/or too high.  Looking here, for example: Power Consumption - Intel Core i9-10850K Review: The Real Intel Flagship (anandtech.com), it looks to me that the i9-10850K is running quite hot -actually: very hot.

 

On the other hand, an i9-10900K runs a lot cooler, even though it has the same TDP (125 watt) as an i9-10850K.

 

A common complaint I read about the i9-10850K is perhaps best described with this User's comment, quote: "I purchased a 10850k for $380 from BH Photo a couple of months ago. I have a Kraken x73 on it with thermal grizzly paste. I still can't overclock or it'll cook everything. Temps can jump 20 degrees instantly."

 

Anyway, maybe you need to take a (closer) look at your CPU cooling system.  If you haven't switched over to an AIO liquid cooling system, perhaps the time has come.  Another reason for what you observed is that the CPU is defective in some way.  I would run Intel's processor diagnostic tool for starters: Intel® Processor Diagnostic Tool.

 

Kind Regards,

 

NonSequitur777


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@NonSequitur777 I appreciate the help. I have a liquid cooler installed and even took the PC apart yesterday to clean out any dust that might have been causing the issue. I've tried adjusting every setting I could find, tried the gpedit.msc advice I found in an article only to find out my PC doesn't have/recognize it, doing a regedit to try to disable throttling, and searched the BIOS but found no options that have helped. While the CPU does heat up quickly as many have noticed, it has rarely actually throttled on me before and it seems to throttle at 25% CPU load regardless of temperature. It's never passed 60 Celsius since it started doing this and has previously been able to reach 90 Celsius (during intensive Unreal Engine builds) with no throttling kicking in. Just started out of nowhere and usually in the past simply editing the power plan was enough to fix this issue. I can try the thermal paste solution next time I make a store run but I'm concerned that's not the issue here. I'm running out of ideas and I'd hate to have to replace the CPU because it's out of warranty and I'd be taking a hit out of pocket. Especially with a move planned in the near future and the budget being tight. Are there any other potential fixes you know of that I could still try?

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@TimeWolf92,

 

Yea, replacing your i9-10850K would be costly (starting at $249 via eBay).

 

Btw, have you run Intel's PDT yet?

 

What I would do if this issue were to happen to me, say to the i9-9900KS I installed in my HP EliteDesk 800 G5 SFF, I would install a different but somewhat identical processor (in my case, an i9-9900KF or i7-9700K), and see if the same problem reoccurs.  If it doesn't, then it seems more likely that the processor is to blame, rather than any software setting.

 

Kind Regards,

 

NonSequitur777


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@NonSequitur777 Yes, I've run the Intel PDT. It passed all of the tests though it still throttled whenever the CPU load reached 25% or more. As per your other suggestion I don't own any other CPUs I can install to test with. Unfortunately I'm currently stuck with no other option than just trying to figure out a temporary solution or workaround for the time being. It runs just fine as long as the CPU load remains below 25%. I booted up a couple of different games to see what would happen and the framerates were horrendous as the the CPU tended to remain above the point where it throttles the clock speed. So basically at this point my PC is a glorified web browser. I'd hate to actually pay HP for their premium customer support and have it be a hardware issue they can't fix on a PC they happily sold me just a couple years back. Yet I might not really have any other choice because a new CPU is out of the question for the near future, let alone a new PC.

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@TimeWolf92,

 

Only other suggestion I can come up with at this point in time is to check your power supply.  Meaning, if there is a problem with your PSU, that would explain the (power) throttling issues with your CPU as it wants to throttle up from its 95-watt "Configurable TDP-down" to its actual 125-watt TDP: Intel Core i910850K Processor 20M Cache up to 5.20 GHz Product Specifications.

 

Kind Regards,

 

NonSequitur777


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