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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Hp omen desktop problem
03-05-2019 12:22 PM

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Hello , i have a problem with my desktop pc mentioned Above. A few Days ago it ran into a problem with its HDD. The Blue box told me to Run a Disk scan, I proceeded and it was succesful. It happend a few more times and I got worried so I have decided to hard reset the PC , the due date was today. When i came back home and tried to boot my PC i scanned the HDD again with a quick scan as usual and the PC wouldn't boot. Then the blue screen told me it ran into a problem. Afterwards the PC restarted and began making noises (two big and two smaller ones , it procceded to do this 3 or 4 times before restarting and the whole procces starts again
. The F11 troubleshoot doesnt work and is replaced with a black screen . I kindly ask for help and advice. Regards
The blue box (it always pops when i boot up the PC
This will go on for a few mins before the blue screen
03-05-2019 01:33 PM

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HDD may be bad or going bad. Have you had any power outages where you computer shut down suddenly ?
MSI GT73VRE TITAN
03-05-2019 04:28 PM

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Hello @Arkhalis
"the due date was today"
Does that mean you are still under warranty or not?
According to the specs, you should have both an M.2 NVMe drive and a 1TB HDD.
I assume the hard drive is the source of the noise, so disconnect the 1TB HDD.
Then reboot and see if the computer will work properly now.
Let me know what happens.
03-05-2019 07:04 PM

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OK thanks. As for my first question, would you clarify if you are still under warranty?
If so, you need to contact HP Support for a claim.
03-06-2019 11:44 AM

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I think its the hardrive. If you have another one i would pop it in and use a Iso USB to reinstall windows. I beleive your Widnows 10 key is tied to the motherboard
MSI GT73VRE TITAN
03-06-2019 12:13 PM

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How long ago did the PCs warranty end? There may be a chance HP will still repair it for you.
Let me know asap.

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