03-05-2019 12:22 PM
Hello , i have a problem with my desktop pc mentioned Above. A few Days ago it ran into a problem with its HDD. The Blue box told me to Run a Disk scan, I proceeded and it was succesful. It happend a few more times and I got worried so I have decided to hard reset the PC , the due date was today. When i came back home and tried to boot my PC i scanned the HDD again with a quick scan as usual and the PC wouldn't boot. Then the blue screen told me it ran into a problem. Afterwards the PC restarted and began making noises (two big and two smaller ones , it procceded to do this 3 or 4 times before restarting and the whole procces starts again
. The F11 troubleshoot doesnt work and is replaced with a black screen . I kindly ask for help and advice. Regards
03-05-2019 04:28 PM
"the due date was today"
Does that mean you are still under warranty or not?
According to the specs, you should have both an M.2 NVMe drive and a 1TB HDD.
I assume the hard drive is the source of the noise, so disconnect the 1TB HDD.
Then reboot and see if the computer will work properly now.
Let me know what happens.