• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
Hp omen 17 gaming laptop
Microsoft Windows 10 (64-bit)

 Hp light studio wont let me interact with my device i have an HP omen 17 gaming laptop and i was able to use it just fine a couple of days ago, now when i open light studio i cannot interact with any of my setup. i tried uinstalling multiple times as suggested by the forum.

Whenever i am opening light studio i have a greyed out grid no logged in profile (even though i am logged in into HP gaming Hub)

 

Edit: when signed out of the HP omen Gaming hub the program light studio works just fine wich i find very weird is there a bug going on or is something else the problem?

 

xdennis2_0-1641228032114.png

 

1 REPLY 1
HP Recommended

Update. reinstalling and extra steps are needed but it is fixed.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.