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‎11-20-2018 11:56 AM

HP Recommended
Product: OMEN BY HP DESKTOP PC 880-p1xx
Operating System: Microsoft Windows 10 (64-bit)

Hello i have a problem , i have a good connexion internet , but i want to test dual force ..

But when i start omen command center , on network boosted , he say to me 

 

Cant find your connexion plz check your connexion

 

So , i cant test dual force ...

Sorry for my english ..

 

Can u help me ? i try all .. uninstall reinstall , reboot pc , All ..

 

3 REPLIES 3

‎11-21-2018 03:02 PM

HP Recommended

Hey there! @Valentin12, Thanks for stopping by the HP Support Forums!

 

I understand you issues using network booster on the omen command center.

 

Don't worry I'll try to help you out.

 

Did you make any software or hardware changes your PC?

 

Please share the product number of your PC to assist you better.

 

Update OMEN Command Center by downloading the app from the Windows Store.

  1. Click the Windows Store icon in the system tray.

  2. Search for OMEN Command Center.

  3. Click Update.

    Wait while the program downloads and installs.

  4. Click Play.

    OMEN Command Center opens.

Refer the omen center compatibility guide and features using this link. Click Here

 

Note: Only if your PC is listed under system vitals, only then you can change the performance settings.

 

You can also update BIOS and other drivers on your PC using HP support assistant.

 

Refer this article to know more information about using HP support assistant. Click Here

 

 

Let me know if this works!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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‎11-21-2018 04:31 PM

HP Recommended

How foudn name of computer ?

 

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‎11-22-2018 01:05 PM

HP Recommended

@Valentin12, Thanks for your writing back to us.

 

I understand you would like to know how to find the product number of your PC.

 

Refer this article to know more information about finding the product number on your PC. Click Here

 

Did you try the steps recommended previously?

 

Also, please share a screenshot of the error to assist you better.

 

 

Hope to hear from you soon!

Take Care! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No
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