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So I literally just ordered my new gaming pc, the hp pavilion rx5000, and when I plugged in the power cord, nothing happened. No lights, fan, noise, anything. Not even a light indicating it’s been plugged in. 

3 REPLIES 3
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And yes, I tried to press the power button. Still nothing. Just a dead computer 

 

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@MostlyTheGhosty,

 

Check out @Echo_Lake's troubleshooting suggestion and response: Solved: Laptop will not turn on. - HP Support Community - 8349230.

 

Kind Regards,

 

NonSequitur777


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@MostlyTheGhosty wrote:

And yes, I tried to press the power button. Still nothing. Just a dead computer 

 


Hi
sorry, don't waste time

if it is plugged into a working socket, nothing happens when you start it, it is faulty

the computer must be in working order, return to the seller

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