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‎08-26-2019 07:49 AM

HP Recommended
Product: Hp pavilion 16dk000000 series
Operating System: Microsoft Windows 10 (64-bit)

This is what i am able to see when I login to my account. I am not able to enter into any app.

 

 

IMG_20190826_191112.jpg

 

3 REPLIES 3

‎08-26-2019 08:54 AM

HP Recommended

@Kirandev06 

 

So is it just the desktop icons that are missing? You can still access the Start button correct?

If so, Left click on an the desktop and go to View>Show desktop icons and enable it.

Does that help? If not, you have something really strange happening to your system.

 

show diesktop icons.JPG

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‎08-26-2019 09:21 AM

HP Recommended

Thanks for your tip but then, like u said, something really strange is happening with my laptop

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‎08-26-2019 11:41 AM

HP Recommended

Might be easier to simply create another User Acct (that has Admin privileges of course), then see if it continues to happen.

It shouldn't, so I would transfer any docs you need to the new account, then delete the bad one.

 

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

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