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Rodryk
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Message 1 of 4
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Solved!

I can't install drivers on OMEN CC

HP Recommended
OMEN 880 Desktop
Microsoft Windows 10 (64-bit)

When I restart the PC (OCC is asking to restart the computer). Ok, so I'm restarting and what happened next? Ok, so... THE DRIVES DOESN'T INSTALL! It took 15 minutes and I lost it! So I do it again and again... and nothing. I can't also log in to my HP account. Please help me that's a big problem for me. I can't synchronize my progress and files in HP cloud. And ALSO to piss me off even more... **bleep** HP Assistant does not run... well... it runs but for a split of second and closing itself.

1 ACCEPTED SOLUTION

Accepted Solutions
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,592
Message 2 of 4
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@Rodryk

 

I reviewed your post and I understand that you are facing issues with the Omen command center and HP support assistant.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you trying to install a driver from the Omen command center?

 

For the HP support assistant issue, I recommend you uninstall it from the computer and then download and install it from the below link.

 

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

Refer to the below link for more information on how to use the Omen command center.

 

https://support.hp.com/in-en/document/c05387497

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,953 2,592
Message 2 of 4
Flag Post
HP Recommended

@Rodryk

 

I reviewed your post and I understand that you are facing issues with the Omen command center and HP support assistant.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you trying to install a driver from the Omen command center?

 

For the HP support assistant issue, I recommend you uninstall it from the computer and then download and install it from the below link.

 

http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_in/en/any/psg/pl...

 

Refer to the below link for more information on how to use the Omen command center.

 

https://support.hp.com/in-en/document/c05387497

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

Rodryk
Author
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Message 3 of 4
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Oh ok that is fixed

Thanks      

                                Rodryk

 

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KrazyToad
HP Support Agent
HP Support Agent
22,649 22,636 1,358 1,374
Message 4 of 4
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I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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