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- I changed case and my pc no longer recognizes the processor

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03-06-2023 12:31 PM
I changed the PC case because It was really small and I changed all the part of the PC but I kept the SSD and the CPU, the problem Is that the other PC with the hp motherboard shows the CPU Is i7 10700k but in this new motherboard (tuf gaming b560 plus wifi) shows the CPU Is i7 10700 without the K. Can somebody Tell me what is the problem?
03-06-2023 12:50 PM
hi
Hello
[start]This is an automatic response
in order to avoid writing the same thing each time
Some elements may therefore not apply to you
To be able to answer you effectively, we need some information
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer
HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support
Give the full name with the product number P / N
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb
Give the full version of windows
for windows 10 type winver in the search box
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