• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Locked

‎01-27-2023 04:15 AM

HP Recommended
Product: OMEN by HP 15-dc0013np

Hello,

I bought my Omen laptop about 5 years ago, but I bought it with a warranty extension, so it's still in warranty period. A while ago the battery stop working, and I got a new one by myself, didn't send it to warranty because I live in Azores and was there at the time, didn't have a way to send it in and was in a hurry with university deadlines. Now I do have the possiblity of sending it to warranty, because yesterday the motherboard stop working, but I don't know if I can because it has already been opened and I'd like to know if I lost the warranty?

Thanks

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.