• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended

HP victus Gaming laptop 

My laptop is not turning on even if i press power button the light on the power button is on but the laptop is not turning on

I tried long press and all nothing worked and the product was bought just 1.2 years ago

1 REPLY 1
HP Recommended

Greetings @F4rhan 

 

Welcome to the HP Forum. 

 

Try as many troubleshooting tips as possible available at this HP Site.

 

Is your PC in warranty?

 

Mobile devices have an EC chip which controls a lot of stuff. So this chip or other components along the power rail controlling the initial power on may have problems.

 

It could be a different MB surface mount component unrelated to the EC chip. 

 

Your PC is probably going to need service performed by HP or a local Tech specializing in HP Laptops if you can't get the PC to POST.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.