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Hp pavilion laptop 16

I’m in a loop where it says i need a administrator account to fix the problem, then to restart, then a error screen and back to the trouble shoot menu where i need a administrator account but it’s not letting me in to make one.

1 REPLY 1
HP Recommended

Hi,



Thank you for visiting the HP Support Community.



In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.



According to the Community's Rules of Participation:



4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.



Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.



Regards. Stay safe.

I work on behalf of HP.
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