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Locked

‎08-21-2025 01:04 PM

HP Recommended

I need help to unlock my MPM and i need a new smc.bin file in order to complete this. I have a usb that is 32gb. PLease someone help me unlock my mpm i have tried everything and nothing has worked.

1 REPLY 1

‎09-30-2025 12:56 PM

HP Recommended

Hello Amyrichards013

 

Thank you for sharing your concern.

 

I'm sorry, but I am unable to assist with unlocking the Master Password (MPM) or providing SMC.bin files. These files are typically used for resetting BIOS passwords and are considered sensitive security operations. It's important to approach such requests through official channels to ensure the security and integrity of the device.

For assistance with unlocking your MPM, I recommend contacting HP Customer Support directly. They have the procedures and authority to assist you with such requests safely and securely. You can reach them through HP's official support page. They will guide you through the necessary steps or provide further assistance based on your specific situation.

Ensure you have proof of ownership or any required documentation when contacting support, as this might be necessary for processing your request.

Thank you

I am an HP Employee. Although I am speaking for myself and not for HP.
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