Internet Connection

[Kayy20]

My home Wi-fi is not showing up on my laptop or any of the surrounding wi-fi sites 

I’ve tried everything and nothing as worked like turning off my wi-fi router on and off and still

nothing 

I need some help this laptop was supposed to be my college laptop but i can’t connect to any wi-fi to do my college assignments 

[Raj_05]

Hi @Kayy20,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds frustrating to have issues connecting your HP laptop to Wi-Fi, especially when you need it for college assignments. Let's try to troubleshoot the problem step by step.

Check Wi-Fi Switch and Airplane Mode:

• Ensure that the Wi-Fi switch on your laptop is turned on. Sometimes laptops have physical switches or keyboard shortcuts (like Fn key + F12) to toggle Wi-Fi on/off.
• Check if Airplane Mode is turned off, as it disables all wireless connections including Wi-Fi.

Restart Your Laptop:

• Sometimes a simple restart can resolve temporary issues. Restart your laptop and see if the Wi-Fi networks appear afterward.

Check Wi-Fi Visibility:

• Ensure that your Wi-Fi network is broadcasting correctly from the router. You can check this by trying to connect another device (like a smartphone or another laptop) to the same network.

Update Wi-Fi Drivers:

• Outdated or corrupted Wi-Fi drivers can cause connectivity issues. Go to the HP support website, enter your laptop model, and download the latest Wi-Fi drivers. Install them and restart your laptop.

Forget and Reconnect to Wi-Fi Network:

• Sometimes, your laptop might have trouble reconnecting to a network it previously connected to.
  • Go to Settings > Network & Internet > Wi-Fi.
  • Click on your Wi-Fi network, then select Forget.
  • Reconnect by clicking on the network again and entering the password.

Reset Network Settings:

• Resetting network settings can sometimes resolve persistent Wi-Fi issues.
  • Go to Settings > Network & Internet > Status.
  • Scroll down and click on Network reset. Follow the prompts to reset your network settings.

Check Router Settings:

• Log in to your router's admin panel (usually accessed through a web browser by typing the router's IP address) and ensure that Wi-Fi is enabled and broadcasting properly. Sometimes adjusting Wi-Fi channel settings can improve connectivity in crowded Wi-Fi areas.

Run Network Troubleshooter:

• Windows has a built-in network troubleshooter that can identify and automatically fix some common connectivity issues.
  • Right-click on the network icon in the taskbar and select Troubleshoot problems.

Hopefully, one of these steps resolves your Wi-Fi connectivity problem so you can get back to your college assignments smoothly.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support