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08-29-2020 03:59 PM
@Sonali00 Is that an error that appears on a blue screen? When was the last time it worked without these issues?
Could you share an image of the error message to understand the issue better?
Also, Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:
Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.
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