08-22-2019 05:59 PM - last edited on 08-22-2019 06:05 PM by Arthur-c
I too am able to overclock my AMD CPU in the Omen Command Center however after rebooting the computer it reverts back to the original setting.
My BIOS is up to date and so are all the drivers according to the HP Support Assistant.
Also, I am using the latest Omen Command Center that was obtained from the Microsoft Store (ver 220.127.116.11)
Thanks in advance for any help.
08-22-2019 08:04 PM
@zehn77 , welcome to the forum.
What is the full model of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information.
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
Custom build: Corsair 750D Airflow (Full Tower); MSI MEG z390 ACE; i9-9900K processor (OC'd 5.025); Corsair H150i cooler; 32 GB Corsair Vengeance Pro 3200 memory; MSI RTX 2080 Gaming X Trio video card; Samsung 970 Pro 512 GB; Samsung 860 EVO 1 TB
HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink
HP Photosmart 7520 AIO
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I am not an HP employee.
08-25-2019 11:42 PM - edited 08-25-2019 11:44 PM
I don't think you can expect an on-point solution from them. as my old post about the same problem a year ago, they don't actually give me any update either. I waited and waited, end up they just make us believe they have a good solution somewhere, once said because they aren't employee and all, that really doesn't make sense now. we need someone that can fix our problems, someone who knows their products well enough, someone who's responsible to themselves words. Honestly since that time I kinda giving up on HP products already, next devices I will move to other brand instead. and see how it goes.
09-04-2019 10:45 AM
There's been no answer because the team in charge doesn't have one at this time.
I was advised to ask anyone with this issue to go to the Feedback button in the Omen Command Center (bottom left corner) and explain the issue. This is the fasted way it is escalated to the specific software team.