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Hi. This problem has been going on for a few months now. Whenever I boot up my laptop it goes into automatic repair. I have done the esc f2 and f11, but my laptop keeps turning off. When I run the smaller test everything comes back as good. When I run the longer tests once it gets partway through the hard drive test it shuts off. When I do f11 after a few seconds my laptop shuts off. Any advice would be greatly appreciated.

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