Laptop is irritating me, freezing,stucking, abnormal things...

[Sayantan2006]

My hp victus fa1312tx is now 1 yr old and showing runtime errors, like freezing stucking not responding touchpad issue lagging not even restart or shutdown and also the application softwares are delayed to open...

[Bill_To]

Greetings @Sayantan2006 

Welcome to the HP Forum.

Try running HP diagnostics to see if the PC has any component problems. Diagnostics may not detect all hardware problems but it's a good place to start the troubleshooting process.

Check your PC's hardware using HP Diagnostics as follows:

Start the PC. Repeatedly tap the "ESC" key.

Select "F2". Run extensive system and component tests to confirm: a drive problem, a memory problem, or other component problem.

Let the Forum know how it goes.

Regards