Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

Lights Not Working On Hp Omen 30L Gaming Desktop and CPU Very Hot

HP Recommended
Hp Omen 30 L Gaming Desktop

This is my second day of owning my omen 30 L gaming desktop and i have noticed that when i woke up today the lights were just not working. I went into the omen command center and tried to do some things to change that like changing the color and even turning them off and on, but nothing worked. I cant fix it. Adding on, the CPU is around 130-150°F I'm not sure if that is normal but I've been told it is far too hot. Someone please help me get this fixed.

Level 6
428 409 24 132
Message 2 of 3
Flag Post
HP Recommended

130-150F is nothing for the CPU, measure in C for more accurate representation, if you see Intel's or AMD's spec sheet, its all done in C.

As for the RGB, a few things you can do, reboot the PC first. If that doesn't help you might need to reinstall OCC.

If none of those help, it might be a hardware issue with the control board, if you look inside the lights are controlled by a small PCB that is placed on the lower right corner, between the motherboard and the intake fan. It will be an easy replacement if that's the issue, I am sure HP can send you a new one and you don't have to send the whole PC back for repairs. 

0 Kudos
Level 15
Level 15
12,665 12,443 1,306 4,290
Message 3 of 3
Flag Post
HP Recommended



Before you contact HP Support, lets see if its software related. This would save you dealing with a warranty claim.
If a possible update created the issue, we might be able to reverse it (or temporarily).


What version of the Command Center is installed right now? The version number is listed at the bottom of its window.

Edit: I believe  is the latest.


0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation