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HP Recommended
HP Pavilion Gaming Desktop 690-0024

My 400w 942332-001 PSU for my Pavilion Gaming Desktop 690-00xx just recently died. I’ve had this 690 PC for well over 5 years, but I recently (about 6 months ago) replaced the default AMD Radeon GX 580 GPU with a super powerful Phoenix Edition NVIDIA GeForce RTX 2060.  So now that my new GPU has eaten away at what remained of my PSU, I’m looking for a new one. Preferably something brand new with a warranty that’ll last until I can get a new Gaming Desktop in 6 months. Anyone know where I can find such a PSU? 

1 ACCEPTED SOLUTION

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HP Recommended

@zootie01 , welcome to the Community.

 

The motherboard in your computer is HP proprietary. It has a 4-pin power connector instead of a standard 24-pin ATX power connector. You will have to buy any PSU upgrade from HP.  HP has a 500W PSU (L05757-800) that is compatible with your motherboard.  You can contact HP Customer Support to see if they have one to sell you.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

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1 REPLY 1
HP Recommended

@zootie01 , welcome to the Community.

 

The motherboard in your computer is HP proprietary. It has a 4-pin power connector instead of a standard 24-pin ATX power connector. You will have to buy any PSU upgrade from HP.  HP has a 500W PSU (L05757-800) that is compatible with your motherboard.  You can contact HP Customer Support to see if they have one to sell you.

 

Please click the "Yes" button if my reply was helpful and "Accept as Solution" if your problem is Solved!!



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.