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‎06-24-2022 08:41 AM

HP Recommended
Product: OMEN 30L Desktop GT13-1xxx
Operating System: Microsoft Windows 11

I have a new OMEN 30L desktop, I added  8 gig memory, itis running at 2400 instead of 3200, how do I fix it

 

3 REPLIES 3

‎06-24-2022 11:04 AM

HP Recommended

@HunterBE,

 

Welcome to our HP User Forum!

 

Did you add an identical (brand + model) RAM stick?

 

What are/is the model numbers of your old & new RAM?

 

Kind Regards,

 

NonSequitur777


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‎06-26-2022 11:49 AM

HP Recommended

I called KIngston and was told that the current Memory was identical to the one in my comp. , they changed the name and part number. it was HyperX and now Fury

 

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‎06-26-2022 01:43 PM

HP Recommended

@HunterBE,

 

All right, let's look at this in more detail.  Please provide the following comprehensive RAM information (see red squares).

 

Easiest to obtain using the very useful freeware utility program "Speccy" from here ("Download Free Version"): Download Speccy | Find your computer specs, free! (ccleaner.com). Please note that in my RAM example, all RAM sticks are identical. No serial numbers, please, as per HP User Forum rules.

 

NonSequitur777_1-1656272534405.png

 

Kind Regards,

 

NonSequitur777


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