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Motherboard replacement - HELP

HP Recommended
Omen 880-068
Microsoft Windows 10 (64-bit)

I have an HP Omen 880-068, serial number [Personal Information Removed]. During an upgrade, the motherboard (part number 915479-001) was damaged...ram slot. Now i have 2 options...try to replace the ram slot or get a replacement board. This is the AMD variant and i was putting a Ryzen 1700 chip in. During my search fpr replacement motherboards im finding 915479-001, 915479-601, 915479-602 part numbers on what appears to be the same board. Whats the difference between them and would I have any problems using a 601 or 602 series? Please help, this is my main desktop system.

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@SBrown81

 

I reviewed your post and I understand that you are looking for a replacement motherboard for your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you contact support and they will assist you in this regard.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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Author
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Message 3 of 4
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HP Recommended

Warranty is expired and I never see a link for contacting customer support via email or chat. Only the community. 

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HP Support Agent
HP Support Agent
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Message 4 of 4
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HP Recommended

@SBrown81

 

I understand your concerns.

 

In that case, please conatct the nearest local service center in this regard.

 

https://support.hp.com/in-en/service-center

 

They will help you.

 

Have a nice day!!

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