Create an account on the HP Community to personalize your profile and ask a question
01-06-2020 04:16 PM - edited 01-06-2020 04:17 PM
My computer crashes whenever I launch Destiny 2, but it did not crash when I ran rocket league.
There is no message when it crashes, the screen freezes, and the only thing i can do is hold down the power button to shut if off. It crashes after about 5 minutes of play, not right when I launch it.
I also downloaded new drivers for the GPU, motherboard, and chipset, but it still crashes.
I was running task manager when it crashed, and nothing was above 50%.
The GPU is a little dusty, would it fix anything if i bought compressed air and cleaned it? I've had this GPU for like 3 years, and have been running destiny on it for 2, and it has never done this.
Is there anything that i can do?
01-06-2020 07:22 PM
@Sage97 , welcome to the forum.
When I have had this happen to me it was always the game that was causing the crashes. Normally, the problem was solved by finding any patches for the game and installing them. I suggest that you go to the official website for the game to see if others are having the same problem. I have found that my problems were definitely shared by others playing the games.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Didn't find what you were looking for? Ask the community