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Locked

‎12-19-2020 10:58 AM - edited ‎12-19-2020 11:15 AM

HP Recommended
Product: HP Omen 25L
Operating System: Microsoft Windows 10 (64-bit)

So I set my HP Omen 25L up last night and it was working well. I let it run overnight to run some games but when I came back this morning my monitor was blank and I noticed that my PC was lighting up and then turning off for a couple seconds at a time, repeating this over and over again. What should I do to get it working?

 

EDIT: I hard resetted my computer and it started working. However, when I plugged in my monitor in particular, the issue popped up again, What should I do?

 

EDIT 2: Actually I have solved the problem by myself.

3 REPLIES 3

‎12-19-2020 12:22 PM

HP Recommended

@Sparked, if you don't mind me asking, what was the problem?



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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‎12-19-2020 03:10 PM - edited ‎12-19-2020 03:15 PM

HP Recommended

I'm not too sure what happened but the most likely reason the problem persisted was because I tried to plug in the monitor while it was turned ON. I plugged it in then turned it on and I did not get the problem.

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‎12-19-2020 07:32 PM

HP Recommended

Thank you, @Sparked!

 

Yes, that could definitely cause the problem and worse.  Monitors are not plug and play.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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