My HP Omen does not wake up after sleep/hibernation

In_10z · ‎03-24-2020

If my PC goes to sleep, no keyboard or power button press or mouse click makes it wake up. The only way is to hold power button for 10 seconds for a cold reboot. I'm constantly losing my work. I tried to turn it off via powercfg -h off in CMD but it says "Unable To Perform Function". The Omen BIOS is very limited with a few settings only (not good HP).

krzemien · ‎03-25-2020

Search for Power & Sleep settings and change it from there:

https://support.microsoft.com/en-gb/help/4027067/windows-10-how-to-adjust-power-and-sleep-settings

I have High Performance plan applied, any sleep-related settings turned off (including all sorts of timeouts etc. - all defaulted to max.) and left only hibernation in there (which, I do not believe kicked in anytime before at all). And no such problem.

In_10z · ‎03-26-2020

Thanks for the tip but I've already done this as a workaround a while back. But now I'm stuck with a PC that never can sleep or hibernate. Is the Windows standard sleep function that's been around for over 15 years not available on this supposed high performance gaming PC? I would like someone from HP to confirm that sleep or hibernation is unavailable for this Omen desktop PC please.

krzemien · ‎03-27-2020

You will need to speak to Support about it - and I sincerely wish you good luck!

https://support.hp.com/gb-en