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‎02-03-2019 07:25 AM

HP Recommended
Product: Omen 870 Gaming Desktop
Operating System: Microsoft Windows 10 (64-bit)

Ok, so this morning I turned on my desktop lights are on and the mouse light is off, which I found odd, then my monitors also aren't working. Pls help.

4 REPLIES 4

‎02-03-2019 07:28 AM

HP Recommended

Did you try to restart your computer manually with the power button and have you replugged everything that seems to be not working?

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‎02-03-2019 07:32 AM

HP Recommended

Yes I have.

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‎02-03-2019 07:34 AM

HP Recommended

Retrace your steps from the previous day. Is there anything that you could have done to your pc that could have caused this? If not then I would take a look inside the pc and see if anything has come loose within the wiring. If you have spare keyboards and mice then I would try to test those and see if it could be a problem with your equipment.

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‎02-03-2019 08:55 AM

HP Recommended

Have looked inside, doesnt look like anything is loose. Used different mouse, same result.

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