Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post
HP Recommended

My Hdmi ports not active

I have recently purchased my destop and im trying to set up a multi screen display and the hdmi ports located here on the Thimphu-K back I/O panel

20181228_194352.jpgAre not recognizing if i have an hdmi Cord plugged in connected to a monitor.

Can someone help

HP Support Agent
HP Support Agent
10,865 10,837 465 523
Message 2 of 2
Flag Post
HP Recommended

My Hdmi ports not active

Welcome to HP Forums,  

This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂


I see that your experiencing issue with the HDMI port not active on desktop,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation