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My Omen Desktop PC lights arent working, the logo DOES light up but the lights in the case do not

HP Recommended
Omen Desktop PC
Microsoft Windows 10 (32-bit)

i have been dealing with this issue for a very long time, when i first bought the pc, both the logo and the internal case lights would work, however after a while they suddenly stopped working. My logo will light up and change colors and stuff, but my internal lights are always dark red, and i cant fix it. Ive looked all over online, and followed countless tutorials on here but cant seem to fix the problem.


HP Support Agent
HP Support Agent
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HP Recommended

@JacoahGray Greetings from the HP Community!


Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.


I must let you know that the lights are subject to change on certain models only, so its important to know which model you've got,

Also, if you've checked the device compatibility with Omen command center using this link: click here to verify, and it is compatible, try reinstalling the Omen Command Center and check if that helps.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

I am an HP Employee

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