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‎09-06-2021 04:02 AM

HP Recommended
Product: Omen 25l
Operating System: Microsoft Windows 10 (64-bit)

My HP omen 25l is stuck on automatic repair loop where it freezes on the splash screen then  it goes to automatic repair but then just freezes on that aswell and then goes through the cycle again.

I have tried everything from booting into safe mode rebooting the pc even repeating the RAM I then ran a diagnostic test to find this failure ID : RTX7H9-AM7APQ-GXGH4J-40G803

Can someone please help thanks

2 people had the same question
1 REPLY 1

‎09-10-2021 07:19 PM

HP Recommended

@Mystic2000 , welcome to the Community.

 

Here is the meaning of the error message:

 

Capture.PNG

It appears that you have a memory problem.  It states "Memory module 2 failure".  You can click on the diagram to see a larger version.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

 



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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