08-29-2018 02:47 PM
When I go to open my hp omen conrtoll to chnage the LED colour on my PC it wont open and a messge pops up saying.The code execution cannot proceed becasue SynCom.DLL was not found. Reinstalling the program may help. I have tried reinstalling it and this does not help.
08-30-2018 04:01 PM
Thank you for posting on HP Forums,
Flower_Bud is at your service.
As I understand, your PC omen control is not working and gives an error message,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
When was the last time it worked fine?
Were there any hardware/software changes made?
Let's try these steps to resolve the issue:
- Click on Start and select Settings
- Go to Apps and Feature
- Click on the HP Omen program and select Modify/Repair
- Restart the PC
- Check the program if it works
Keep me posted,
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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
08-31-2018 12:10 PM
I tried this and it did not fix the problem I am still getting the same error message. In answer to your questions the last time it wored fine I can't rememeber its been so long. There have been no hardware changed and the only software changes are bios updates, windows updates and thing's like that.