• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎06-25-2024 11:35 AM

HP Recommended
Product: HP Pavilion Gaming Desktop PC TG01-0000a (6GY67AV)
Operating System: Microsoft Windows 10 (64-bit)

I'm having problems that every month or every few months I have REALLY REALLY bad packet loss for a while and then some day after a couple weeks it goes away. And this only happens when I'm in a call (discord) or if I'm playing an online game, I can have my browser open, games downloading, but when I start playing an online game or in a call I just get the worst packet loss issues.

I've checked ping with cmd and it confirms the packet loss, All my drivers should be updated, everything should be optimized, What should I do? Cuz it's getting on my nerves.

Category:
2 REPLIES 2

‎06-25-2024 12:24 PM

HP Recommended

To add onto this I'm pretty sure it's only when I'm in a call in discord, and sometimes ingame

Was this reply helpful? Yes No

‎06-25-2024 12:43 PM - edited ‎06-25-2024 12:44 PM

HP Recommended

More info, the only thing that absolutely destroys my internet with packet loss is DISCORD (when im inside a call)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.