Here are the specifications:LAPTOP-MV9DI306, 8 gig ram, 64 bit operating system.
Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer.
I will be delighted to assist you here.
Please let me know the product number of the computer to assist you further with relevant steps.
Keep me posted. 🙂
BarachielI am an HP Employee
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